WRONG OR INCOMPLETE ADDRESS: If your package is returned to us due to an incorrect or incomplete address, you must pay all delivery cost to re-deliver your order to a corrected address. We are not responsible for the loss of your order if the address provided at checkout is incomplete or incorrect.
RETURNS AND WARRANTY:
Returns are welcomed within 7 days of arrival, postage at cost of customer. Assuming product and packaging is its original state, a full amount will be refunded. At cost of customer, we can assist in providing a return label and refund the order amount minus cost of return label postage upon arrival.
With submitted video evidence from customer email on file, Cliffset will cover the cost of repair or component replacement in the case of product failure (meaning loss of original functionality). This does not apply to loss, theft, or cosmetic degradation.